Contact Us
You can always reach all of us all of the time
At Your Credit Union we make all our decisions locally so you are always dealing with the person who can get you the solution you need. Should you wish to reach any of our management group you will find their contact information here.
For general inquiries call 1-800-379-7757 or contact your branch by the numbers below.
For lost/stolen cards call 1-888-277-1043 or 905-305-4099.
Ottawa Branches
Chamberlain Branch
14 Chamberlain Ave.
Ottawa ON Canada
K1S 1V9
Phone: 613-238-8001
Art Kirkwood - Branch Supervisor
Hours:
Effective Monday October 5th, 2020:
Monday - Friday: 10:00 am - 2:00 pm
Nepean Branch
1541 Merivale Rd Unit G1
Nepean ON Canada
K2G 5W1
Phone: 613-238-8001
Sarah Masse - Branch Supervisor
Hours:
Effective Monday April 12th, the branch will be by appointment only
Annual Branch Holiday Closures
New Year's Day (or the Monday in case it falls on a weekend)
Family Day
Good Friday
Easter Monday
Victoria Day
Canada Day
Civic Holiday
Labour Day
Thanksgiving
Remembrance Day (or the Monday in case it falls on a weekend)
Christmas Eve starting at 1:00PM
Christmas Day (or the Monday in case it falls on a weekend)
Boxing Day (or the Monday in case it falls on a weekend)
New Year's Eve starting at 3:00PM
Cornwall Branches
Cornwall West Branch
321 Second St. West
Cornwall ON Canada
K6J 1G8
Phone: 613-932-7350
Kelly MacDonald - Sales Manager
Hours:
Effective Monday March 1st, 2021:Monday - Wednesday: 9:00 am - 4:00 pm
Thursday - Friday: 9:00 am - 6:00 pm
Cornwall East Branch
1315C Second St. East
Cornwall ON Canada
K6H 7C4
Phone: 613-932-7350
Kelly MacDonald - Sales Manager
Hours:
Effective Monday April 12th, the branch will be by appointment onlyCornwall Hospital Kiosk
840 McConnell Ave
Cornwall ON Canada
K6H 5S5
Phone: 613-932-7350
Kelly MacDonald - Sales Manager
Annual Branch Holiday Closures
New Year's Day (or the Monday in case it falls on a weekend)
Family Day
Good Friday
Easter Monday
Victoria Day
Canada Day
Civic Holiday
Labour Day
Thanksgiving
Remembrance Day (or the Monday in case it falls on a weekend)
Christmas Eve starting at 1:00PM
Christmas Day (or the Monday in case it falls on a weekend)
Boxing Day (or the Monday in case it falls on a weekend)
New Year's Eve starting at 3:00PM
Head Office
14 Chamberlain Ave.
Ottawa ON Canada
K1S 1V9
Phone: 613-238-8001
Joel Lalonde - President & Chief Executive Officer
Retail Sales
14 Chamberlain Ave.
Ottawa ON Canada
K1S 1V9
Phone: 613-238-8001
Doug MacMillan - Director, Retail Sales
Commercial Services
14 Chamberlain Ave.
Ottawa ON Canada
K1S 1V9
Phone: 613-238-8001
Richard Krzyzanowski - Commercial, Manager
Annual Branch Holiday Closures
New Year's Day (or the Monday in case it falls on a weekend)
Family Day
Good Friday
Easter Monday
Victoria Day
Canada Day
Civic Holiday
Labour Day
Thanksgiving
Remembrance Day (or the Monday in case it falls on a weekend)
Christmas Eve starting at 1:00PM
Christmas Day (or the Monday in case it falls on a weekend)
Boxing Day (or the Monday in case it falls on a weekend)
New Year's Eve starting at 3:00PM
